Tailored Resilience Planning for Your Unique Organization

Plans don’t lead—people do. That’s why our crisis management approach focuses on capability over documentation. We work closely with your team to develop clear, role-specific crisis playbooks, supported by realistic exercises and leadership-focused training.

We don’t stop at “what to do”—we also define who should do it, with our proprietary Crisis Management Team (CMT) Role Assessment. This assessment helps identify the best-fit roles for each member of your team, based on their decision-making style, communication strengths, and tolerance for uncertainty. The result? A crisis team that’s built for real-life pressure—not just org charts.

Our Crisis Management services include:

 - Role-based crisis plan development

 - CMT Role Assessment & team design

 - Customized tabletop exercises (basic to advanced/“insane” level)

 - AI-assisted crisis messaging and decision support

 - Real-time simulation facilitation (in-person or virtual)

 - After-action reviews and response improvement planning

Whether you're building your crisis program from scratch or stress-testing an existing one, we help turn your team into leaders who don’t just survive disruption—they own the moment.

Continuity isn’t just about having a plan—it’s about knowing your breaking points and having realistic, prioritized strategies to recover. We help you identify critical functions, assess dependencies, and develop continuity plans that are actually usable when things fall apart.

Our methodology is tailored to your organization’s needs—we offer both traditional Business Impact Analysis (BIA) and our Realistic Resilience approach. For enterprise-level clients, we deliver comprehensive BIA engagements that analyze impacts across departments, services, and partners—tying recovery strategies directly to operational risk.

Our Business Continuity services include:

 - Critical process and service mapping

 - Traditional or Enterprise-level BIA development

 - Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO) analysis

 - Continuity strategy design and alignment with crisis and IT/DR plans

 - Cross-functional workshops to avoid siloed planning

 - Optional AI tools for scenario modeling, plan generation, and documentation support

Whether you’re building your first plan or overhauling a legacy program, we help you move beyond static documentation and toward a living continuity capability.

From server outages to ransomware, your technical teams need more than a checklist—they need clarity, speed, and the confidence that their response plans actually match reality. We help you design and maintain DR strategies that align with business impact, not just infrastructure.

We take a forward-thinking approach to DR planning:

We know your IT teams already have well-documented SOPs, runbooks, and internal playbooks. Our job isn’t to reinvent the wheel—it’s to connect what already exists into a cohesive, streamlined recovery framework that doesn't require updating the same content in five different places. Wherever possible, we create centralized, dynamic documents that sync with your existing tools and workflows.

Our DR services include:

 - DR plan development or modernization

 - Integration with existing IT documentation and playbooks

 - Alignment with business continuity and crisis response strategies

 - DR tabletop and technical exercises (including AI-generated scenarios)

 - Identification of key recovery dependencies across vendors and systems

 - Facilitation of DR governance and cross-functional coordination

 - Optional guidance on automation and AI-injection into recovery workflows

The result? A DR program that IT can trust, leadership understands, and auditors respect—without the documentation chaos.

Know where you stand—before something tests you. Our assessments go beyond checklists and compliance—they evaluate your organization's true response capability across IT, operations, crisis management, and business continuity.

At the core of our approach is the Business Resilience Navigator—our proprietary maturity model that benchmarks your program across key domains like leadership, communication, recovery planning, testing, and integration. It’s designed to meet you where you are and map the steps to where you need to be.

Our Audits & Assessments include:

 - Full-spectrum resilience readiness reviews (IT, BC, CM, DR)

 - One-time or ongoing program audits

 - Navigator Maturity Assessment & scoring dashboard

 - Gap analysis and prioritized recommendations

 - Executive-level reporting with plain-language insights

 - Optional follow-up services to improve specific maturity domains

Whether you're preparing for regulatory review, stakeholder transparency, or just trying to sleep better at night—we give you the clarity and direction to improve resilience without the guesswork.

We help your team harness AI the right way—augmenting decision-making, not replacing it. From drafting initial crisis communications to prioritizing real-time actions, we show you how to safely and effectively integrate AI tools into your continuity and crisis response workflows.  With our help, your crisis responders will be able to use AI to:

 - Rapidly create crisis messages

 - Generate "what-if" scenarios for more realistic exercises

 - Support decision making for leaders under pressure

Whether you're using Microsoft Copilot, OpenAI, or something industry-specific, we help train AI-literate responders who know when to lean on the tech—and when to trust their gut.